Testimonials

At LifeSearch, we get literally thousands of people writing in to tell us about how pleased they are, and offering praise.

Whether it's to comment on our outstanding customer service, to tell us about how we've managed to save them money, or to commend us on the quality of our advice, it all goes to show that the people who use our service are pleased that they did.

If you'd like to see some of the comments our customers have made, click any of the links below:

On our advice | On our price | On our service | On our speed | On our people | On our competition

 On our advice

• "In a world where customer service is all important but sorely lacking, LifeSearch stands head and shoulders above other competition for their customer focused ethos." Mr & Mrs O'N
• "We thought the telephone calls to keep us up to date were very useful, and unusual in that not all companies bother to keep you informed. It felt like you cared about our application on a personal level." MJ & LJ
• "As a financial adviser myself, I was very pleased at the level of knowledge of the adviser." DM
• "LifeSearch made a relatively complex and tricky decision much more straightforward for us." SC & MC
• "It gives me great peace of mind to know that good advice is only a call away." RF
• "A very good standard of advice. I was not made aware by any other company that I could purchase an index-linked policy." JR
• "The one-to-one advice and guidance was invaluable in helping me choose the type and level of cover for my circumstances." SD

On our price

• "I was amazed at the savings I made and also at how quickly everything was set up." JB
• "I saved over £20 per month [compared with] my local bank." AG & LG
• "The savings on my life insurance was about £37 per month, which is great." GE
• "I am very pleased with the service, especially the monthly premium as I am saving more than 50%." LS & SS
• "The premium was half that of my previous insurer." PT & ST
• "LifeSearch found me the cheapest insurance a lot cheaper than my mortgage adviser." MW
• "LifeSearch has found a policy which gives me more life cover for the same monthly premium I am currently paying." PW
• "I was very pleased with the saving I have made - over £20 per month on my previous policy." PB
• "Saved me 50% compared with my previous insurers the best decision I have made this year!" Mr and Mrs T
• "LifeSearch managed to obtain a £100 per year saving on my original quote" Mr and Mrs R

On our service

• "What a pleasure it was to deal with such a competent and well-organised company. An excellent, first class service." PS
• "I am very impressed by the service you provide. I have 2 separate policies with you and on both occasions your staff were helpful & courteous. Overall the standard of service is efficient, customer-focussed and organised." SS
• "As I had made my initial contact via the web I presumed that I would have minimal human contact after that! In fact your staff kept us fully informed at every stage." PR & GR
• "I can honestly say 'I've never had such good service!'" VP & DP
• "Service was above the call of duty." TE
• "As someone who works in the life assurance business, and particularly the new business process, I was very impressed!" IL & SJC
• "We have had a bit of a rough time sorting things out for our move. It was a breath of fresh air to know our life cover was simple and straightforward. Thank you again." RS & DS
• "Considering it is probably the lowest premium policy on offer, you still valued my business." DW
• "You promised to find us the cheapest term assurance and you kept your promise. That in itself is unusual these days." WW & LW

On our speed

• "The speed and personal service extended by LifeSearch agents far exceeded anything offered by your competitors (especially in expediting Doctor's comments)." DL
• "Following a very stressful mortgage application where a financial adviser made numerous errors [you] were extremely helpful. Nothing was too much trouble and their prompt, professional handling of the policy saved our apartment from being sold." KQ
• "A medical had to be undertaken - this was swiftly dealt with and processed." YL & JM
• "Did the application over the phone in about 5 minutes. No mounds of paperwork to wade through!" PG & AK
• "As soon as you realised the need to push this through, you went out of your way to ensure that this happened." CM
• "I have nothing but praise for the swift turnaround of the policy." DM
• "We lead very busy lives and it was great being able to arrange all this with one quick phone call." AB
• "The whole process was made simple for me and in 2 days time the policy was in force." JR
• "You really pulled out all the stops to provide cover for us immediately, liasing efficiently with ourselves and the life company. Well done!" LG & JG
• "When I telephoned to say I needed cover fairly quickly it was chased up for me very quickly and was put in place effortlessly without my having to make lots of telephone calls." Mr and Mrs C

On our people

• "Simon's attention and reliability were second to none." Mr & Mrs H
• "People like Kevin should be paid an excellent salary with all the benefits of private healthcare and pension plans necessary to keep them at your company." NS
• "Adam Clark was friendly, knowledgeable, helpful and very professional at all times." JO

On our competition

• "A pleasure to deal with after 'suffering' at the hands of Nationwide Life's unbelievably poor service. We changed not because the policy was cheaper (although it will save us a few pounds each month) but because I refuse to deal with idiots." TA & AA
• "After spending hours with previous insurers just to establish which was the cheapest - it was easy to sit back and let LifeSearch do it for you." JT & ST
• "LifeSearch is the most efficient company I have ever encountered." CA
• "Usually I end up having to chase people and it made a nice change not to have to do this. " Miss M
• "Comparing the LifeSearch experience to the original policy we had with a different company, LifeSearch was so much easier, more convenient, reasonably priced and quick, I just wish we had done this a long time ago." DW & KL
• "You could teach most big companies a few things." JB & JB
• "It is unusual in this day and age to have phone calls returned - and you did so every time!" JV